Tech Room

  • About the Tech Room

    The Kentlake Tech Room (or swap room) is a place for students to bring their laptops for troubleshooting and repair after receiving a ticket number from the Customer Support Center.

    Location & Hours

    The Tech Room, room 2106, is open on school days from 7:30-10:30 a.m.

    Troubleshooting Tech Issues

    Follow these steps if you are having a tech issue:

    1. Ask your teacher for a Swap Request Form.
    2. Call Customer Support from your classroom: (253) 373-7030
    3. Customer Support will assign a ticket number if they are unable to fix your issue. Students MUST have a ticket number before coming to the Tech Room.
    4. If possible, make sure all your documents are saved to your OneDrive folder.
    5. Bring your laptop and your completed Swap Request Form to the Tech Room.
Last Modified on April 15, 2019