About the Tech Room
The Kentlake Tech Room (or swap room) is a place for students to bring their laptops for troubleshooting and repair after receiving a ticket number from the Customer Support Center.
Location & Hours
The Tech Room, room 2106, is open on school days from 7:30-10:30 a.m.
Troubleshooting Tech Issues
Follow these steps if you are having a tech issue:
- Ask your teacher for a Swap Request Form.
- Call Customer Support from your classroom: (253) 373-7030
- Customer Support will assign a ticket number if they are unable to fix your issue. Students MUST have a ticket number before coming to the Tech Room.
- If possible, make sure all your documents are saved to your OneDrive folder.
- Bring your laptop and your completed Swap Request Form to the Tech Room.