Contact Us Monday-Friday

Remote laptop support is available Monday-Friday from 7:00 a.m. to 7:00 p.m.

• CustomerSupportCenter@kent.k12.wa.us
• (253) 373-7030

We are experiencing a high volume of calls and emails for the start of the school year, please be patient as we support everyone as quickly as possible. 

In the meantime, please review additional resources and information.

• Canvas Login Help (Peachjar flyer)
• Digital Learning Toolkit
• Family Tech Academy
• Frequently Asked Technology Questions
• Home Internet Access
• Log in from Home

Schedule a Tuesday/Thursday Appointment

In-person laptop support is available by appointment on Tuesdays and Thursdays from 8:00 a.m. to 4:00 p.m. at the KSD Administration Center.

Make an appointment to have your laptop repaired or replaced.

Request a Wednesday/Friday Delivery

Laptop delivery is available as needed on Wednesdays and Fridays to students who do not have a functioning device and are unable to visit the KSD Administration Center for an appointment.

Before scheduling a delivery, we will try to resolve the issue remotely.

New Student Laptops

Schedule an Appointment

Kent School District (KSD) Customer Support Center (CSC) offers ongoing laptop support by appointment on Tuesdays and Thursdays from 8:00 a.m. to 4:00 p.m.

Make an appointment and visit the KSD Administration Center to pick up a laptop for a new student.

Request a Delivery

Contact the CSC to request a laptop delivery for a new student.

• CustomerSupportCenter@kent.k12.wa.us
• (253) 373-7030.

Return a Laptop

If your student is leaving the Kent School District, please make an appointment and visit the KSD Administration Center to return your student's laptop.